Question 1

Are your prices negotiable?

Accepted Answer

We post upfront, market-driven prices to ensure a transparent and haggle-free experience for all our customers.

Question 2

Is the vehicle still available?

Accepted Answer

Our online inventory is updated in real-time. If you see it listed, it is available. You can click the "Reserve" button on any vehicle detail page to place a temporary hold.

Question 3

How do I schedule a test drive?

Accepted Answer

You can schedule a test drive by clicking the "Schedule Test Drive" button on any vehicle listing or by calling our dealership directly. We accommodate same-day requests whenever possible.

Question 4

Do you offer home delivery?

Accepted Answer

Yes, we offer complimentary home delivery for purchases within a 50-mile radius of our dealerships. Deliveries beyond this range can be arranged for an additional fee.

Question 5

Will pre-qualification affect my credit?

Accepted Answer

Our pre-qualification process is typically a soft inquiry, which does not affect your credit score. A hard inquiry may be required if you decide to move forward with a specific loan offer from one of our lending partners.

Question 6

Can I bring my own financing?

Accepted Answer

Yes, we are happy to work with your bank or credit union. Please bring your pre-approval details with you.

Question 7

How do you value trade-ins?

Accepted Answer

Our trade-in offers are based on the vehicle's condition, mileage, features, and real-time market data from multiple sources. A final offer is provided after a brief on-site inspection.

Question 8

Do you offer returns?

Accepted Answer

We offer a 7-day or 300-mile exchange policy on many of our vehicles, allowing you to find the perfect fit. Please ask an associate for specific details on the vehicle you are interested in.

Question 9

Do your electric vehicles include a charger?

Accepted Answer

Most of our used electric vehicles include the mobile charging connector provided by the manufacturer. Please refer to the vehicle's specific feature list or ask an associate to confirm.

Question 10

What warranties are available?

Accepted Answer

Vehicles may be covered by their remaining factory warranty. We also offer a range of optional extended service contracts for additional peace of mind. Specific warranty information is available for each vehicle.

Frequently Asked Questions

Pricing & Availability

Test Drives & Delivery

Financing

Trade-ins & Returns

EVs & Charging

Warranty & Service